- Home
- SHIPPING POLICY
SHIPPING POLICY
U&S Clothing
This Shipping Policy outlines how U&S Clothing processes and delivers orders. By placing an order with us, you agree to the terms set out below.
1. Production & Fulfilment
All products at U&S Clothing are made to order. We work with a network of trusted distributors across the United Kingdom, with operations based in the Midlands and North West England.
-
Production Time: 2–5 business days
Production times may vary depending on the product type and order volume.
2. Shipping Destinations
We are pleased to offer worldwide shipping.
Shipping rates and delivery times vary depending on the destination and will be clearly displayed at checkout before you complete your purchase.
3. Delivery Timeframes
Once your order has been produced and dispatched, estimated delivery times are as follows:
-
United Kingdom: 2–5 business days
-
International: 7–21 business days
Please note that these timeframes are estimates only and may be affected by external factors such as courier delays, customs processing, or peak periods.
4. Order Tracking
All orders are shipped with tracking where available.
You will receive a shipping confirmation email containing your tracking details once your order has been dispatched.
5. Customs, Duties & Delays
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
U&S Clothing is not responsible for delays caused by customs clearance or unforeseen courier issues.
6. Delivery Issues
It is the customer’s responsibility to ensure that all delivery information is correct at the time of purchase.
We are not liable for:
-
Delays caused by incorrect or incomplete addresses
-
Failed delivery attempts due to customer unavailability
If you experience any issues with your delivery, please contact us and we will do our best to assist.
7. Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team:
Email: [email protected]
Tel: 0208 610 9911
We aim to respond to all enquiries within 1–2 business days.